Rapid expansion of service industry has resulted in a huge demand for trained professionals who can tend to customers’ queries, and communicate well with them. Satisfactory customer communication not only plays a key role in customer retention but also contributes in increased sales.
This course will help you study service sector from close quarters and understand how Customer Service Executives add value to the business. You will also get trained in selling skills & techniques and fundamentals on social media marketing so that you are fully prepared to work with the topmost firms and handle customer interaction for them across different platforms.
The curriculum is designed to enable a cohesive learning experience for you and make you job-ready with excellent communication skills along with a strong hold on Microsoft Word & Excel.
You Like Travelling, Interacting With Guests Is Your Hobby, Come And Join This Course To Have A Better Insight About The World And Different Types Of People, Their Cultures And Lifestyle.
The Aviation and Hospitality Management has recorded a tremendous growth year over year. A rising global consumer purchasing power, a strong economy, raised hospitality expectations, improvised guest experiences, a tremendous increase in travel and tourism industry, worldwide emerging markets, upcoming luxurious brands, arising hotel chains, resorts and retreats have redefined the hospitality and the luxury needs.
Besides a neck wrecking growth in cruises, airlines, private aircraft, charter planes, global transportation and guided tours are further propelling the growth making it difficult to get the right manpower to meet such growing needs and service expectations
The MICE (Meetings, Incentives, Conferences, and Exhibitions) Tourism has emerged as a major player along with Traditional Tourism. As these travelers are willing to spend more on luxury and leisure, gastronomy and hotels, their expectations, too are, much more when it comes to caring, service and hospitality. The MICE rising trend has tremendously fueled the requirement for exclusively trained hospitality experts and has created thousands of opportunities to be filled in the coming days.
Duration : Fast-track: 6 months l Regular: 12 months
Mode of Training : Classroom, Audio/Visual ,Practical
Minimum Qualification : 12th (completed/running)
Career Opportunity : The Aviation and Hospitality Management has recorded a tremendous growth year over year. A rising global consumer purchasing power, a strong economy, raised hospitality expectations, improvised guest experiences, a tremendous increase in travel and tourism industry, worldwide emerging markets, upcoming luxurious brands, arising hotel chains, resorts and retreats have redefined the hospitality and the luxury needs.
